Thursday, January 5, 2012

Tech: IT Easy - 'Touchy' and Cheap

Yup, AlCatel. I know you know the name. They make great modems and wireless routers. But they barely break the list of top 10 mobile-phone manufacturers. With the new One Touch 890, they are looking to change our perception of their brand.

The phone is cute, small and fashionable. But none of that speaks to what it can (or cannot do). The biggest, most notable feature is the Push WiFi. The handset will automatically alert you when you are in a WiFi Hotspot. If open, like the Flow Unplugged Hotspots, you can then get your data fix over the Internet, rather than a sometimes pricey and sometimes slow mobile network. Hmm. Considering Alcatel is known for their wireless routers, this is a really logical feature.

Outside of the Push WiFi, the OT 890 is an Android-powered mobile phone. What that means is that the whole suite of Google apps work really well on the phone. Google Maps and Latitude are great! I can't tell you how many times I have been lost, searched maps and got turn-by-turn directions to where I needed to go. And yes, it does work in Jamaica for free!

Google Talk, GMail, YouTube and the Android Market all open and operate smoothly on this palm-sized phone, that is clearly more than a phone.

Speaking of phones, if you're like me, you use your 'phone' less to make phone calls and more to network socially. Update your Facebook status, post to Twitter and keep up on all the feeds on the small-but-capable touch screen.

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Saturday, October 22, 2011

Tech: IT Easy - BlackBerry outage cripples users worldwide


It just goes to show just how much we depend on our smartphones for work and fun. Last week, the worldwide BlackBerry outage affected Jamaica for just over a day, and it also showed just how many smartphone users are really dumb.

Let's back up for a second and explore what happened. Part of the reason that BlackBerry is so popular is because it's so secure and part of the reason BlackBerry is so secure is because it uses a private network to move data (your email, browsing history and instant messages).

As it happened, one computer in the RIM network failed. This is not normally a problem, RIM, the maker of BlackBerry, has thousands of computers (which it calls servers) all around the world to back up the data flow if one crashes. Unfortunately, when all the data from the crashed server hit the data in the new server, the doubled up data caused the new server to crash; and so on.

The failure 'cascaded' around the world leading to longer outages in Europe than in North America. Here in Jamaica, we were out for about a day and half. Quite frankly, a day and half too long!

But, we are smart right? We know exactly how to fix the problem! We send a broadcast message over BBM with some nonsensical number and that will make BB work again. Right? Wrong!

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