Showing posts with label messaging. Show all posts
Showing posts with label messaging. Show all posts

Wednesday, January 30, 2019

Send me a WhatsApp ... on IG

We love IG.  Arguably, Instagram is Jamaica’s most popular social media app.  Its got a plethora of ever-expanding features to deliver up multiple dopamine hits with every use.  In short, Instagram is addictive.

What do you do when you have a hit product everyone loves?  Well, you mess it up of course.  Remember Classic Coke?

We should have seen this coming when Facebook creator Mark Zuckerberg led the multibillion-dollar acquisitions of Instagram and WhatsApp.

In a move that Instagram users are likely going to hate, IG owners Facebook are reportedly considering merging the backend with the equally popular WhatsApp and waning in popularity Facebook making the three apps interoperable.

The result: three stand-alone platforms across which you can send messages to any user.  Users of any and all apps would be able to send a message to users on another platform, without leaving the app.  Sounds cool?  I don’t think so.

WhatsApp supports End-to-End (E2E) encryption for messages.  Currently, Facebook offers limited E2E encryption for messages, and Instagram does not offer the feature.  E2E encryption keeps messages secure from the government, law enforcement, hackers and advertisers; the last of which is key to Facebook’s business model.

“We want to build the best messaging experiences we can; and people want messaging to be fast, simple, reliable and private,” explained Facebook in a statement to the UK based Guardian.  "We’re working on making more of our messaging products end-to-end encrypted and considering ways to make it easier to reach friends and family across networks. As you would expect, there is a lot of discussion and debate as we begin the long process of figuring out all the details of how this will work,” they added.

Beyond message privacy, there is user data privacy.  Facebook’s challenges with this topic are well documented.

Privacy aside, the proposed interoperability among three of the worlds most popular apps used, often daily or at least by me, by billions of people and businesses around the globe raises anti-trust questions.

Of note, the founders of both WhatsApp and Instagram have resigned from Facebook within the last year.

What can we do?  Perhaps it's time for us to redirect our digital addictions to a different platform.

Thursday, May 25, 2017

6 Easy Steps to Slash Your Smartphone Bill

Smartphones are great!!

They keep us connected in a myriad of ways.  They provide us with hours of entertainment.  In some cases, they control our homes and keep us fit.  It seems like there is very little a smartphone can’t do, including saving you money!

The price of convenience can be very high.   Call charges.  Data overages.  Feature-rich contracts.  They all come at a cost.  But that cost is manageable by taking a few simple steps to tame your smartphone bill.

Step 1:  Chose the Right Plan

Bundled minutes and data.  Free weekends and nights.  CUGs (Closed User Groups) and other options are only good if they apply to you.  Scrutinise your bill regularly and update your plan periodically as your usage habits change.

There is no point in paying for features that you don’t use or underutilise.  Compare your plan to other plans offered by your telecom or to plans offered by other telecoms.  After all, thanks to number portability no one is trapped by a service provider.

Step 2: Consider Alternatives

Is it a smartphone, right?  So, it’s connected.  Some of us have already moved away from traditional cellular calls (you can go ahead and laugh if you remember life before cellular), while others are still waiting to hop on the VOIP (voice over internet protocol) bandwagon.

But VOIP, video conferencing and messaging are all great alternatives to phone calls.  There is a plethora of apps that offer some, or all, of these options in one neat package.  Most notably is WhatsApp.  This nearly ubiquitous app offers text messaging, file sharing, voice calling and video calling on an encrypted platform for free.  Only data charges apply if no Wi-Fi.

Concerns about call quality are diminishing fast as the technology evolves.

Step 3: Tame Data Use

So, sure.  I just said VOIP is a great option, but care is still needed in data management.

Generally, VOIP options don’t consume that much data, but every bit and byte can add up.  Especially if you’re not managing your data use correctly.

You should disable background refresh on most (if not all) apps, delete unnecessary apps and close apps that you’re not using.  Apps can really drain your data and rack up expenses quickly and overages cost real money.

The trade off to save money by cutting data use in favour of Wi-Fi is not absolute, especially when dealing with sensitive data.  Don’t jump onto any old hotspot just because it's free.  Make sure it's safe before your browse; especially when visiting banking and email sites.


Step 4: Plan You Roam

If you thought your smartphone bill was high, try taking it on a trip overseas!

Roaming charges can put you in the poorhouse.  Make sure that you have the right roaming plan.  That’s a plan customised to the region you are visiting and your call, text and data needs.

Are you planning a long trip or a short trip?  Going on vacay or on business?  Is there reliable Wi-Fi in the hotel and other destinations on your itinerary? Do you need access to your VPN?  Your answers to these questions will help determine if you can find a cost-effective plan or if you need to get a local SIM.

Step 5: Don’t Roam Overboard

In principle, data is cheaper than calling.  That principle does not necessarily apply.

Before you head out to the airport, turn off data roaming for all non-essential apps to reduce the temptation to “just check” (this tip helps with my Amazon addiction) and consider if you must post to Instagram (or similar social media apps) in real time or if posting from the free hotel lobby Wi-Fi in the evening is just as good.

Save even more money: download maps for the destination and enjoy free access to GPS navigation for your trip.

Step 6: Ditch Voicemail

Seriously?  You still have voicemail?  That’s so 90’s.  Get rid of it.  There is no need to pay for calls you are not even receiving; especially when roaming.

Vigilance is the key to enjoying both the convenience and the cost of owning a smartphone.